1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information
- Account credentials
- Billing and payment information
- Utility usage data
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your payments and bills
- Send you important updates and notifications
- Improve our services
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Service providers who assist in our operations
- Utility companies for billing purposes
- Legal authorities when required by law
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data storage and transmission
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- File a complaint with supervisory authorities
6. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze how you use our services
- Improve user experience
- Provide personalized content
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@utilitybilling.com.